Frequently Asked Questions: Making a Purchase

What are the items that I can purchase?
What are the items that are prohibited?
What if I forget my vPOSTAsia account number and the vPOSTUSA address I have to use?
What must I do before I log off from the Merchant’s website?
More FAQ questions
 
What are the items that I can purchase?
Any items except those prohibited by any law in force in India and the country of origin (U.S).
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What are the items that are prohibited?
Dangerous items and any items that are prohibited by law in force in India. Please check with the relevant authorities in India.

 

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What if I forget my vPOST account number and the vPOSTUSA address I have to use?
Your vPOSTAsia account number and the vPOSTUSA address will be reflected in your vPOSTAsia profile after you have signed up for vPOSTUSA service. To check your vPOSTAsia profile, simply log in to vPOSTAsia and click “Profile” on the left navigator menu.
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What must I do before I log off from the Merchant’s website?

You must ensure that you have printed or saved a copy of the invoice of your purchase. Please forward the invoice with tracking number to the following email addresses:
Shipping from US : invusa@vpost.com.sg
Shipping from Japan : invjapan@vpost.com.sg
Shipping from UK : inveurope@vpost.com.sg

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If you did not find the answer to your question or if there is anything else that we can assist you with, please click here to contact us.



 
 
 
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